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Website Maintenance

Did you know there is a lot more to maintaining a website than adding / refreshing your content?

As with all software, from time-to-time security, and functionality updates, and performance improvements for the main CMS components, PHP and plugins are released.  It is important to protect your investment and keep these up to date to ensure your website: remains secure, can be supported, and continues to function properly.

Benefits of a well-maintained website

  • Faster and more responsive experience for your customers
  • Increased protection by closing identified Security vulnerabilities
  • Your website and all components continue to work properly
  • More cost-effective for developers to edit / add functionality to your site in the future
  • Reduce Risk of Search Engine Penalties

When it comes to website maintenance, you can opt to do-it-yourself, or join the Excalibur Website Care Program and let us handle your website maintenance for you.

Excalibur Website Care Program

Our Website Care Program includes the following:

  • Daily Backups to protect your site
  • All System Updates: We will update all Core CMS Components, Plugins*, and Themes
  • Basic Test of Site functionality following updates
  • Malware Scanning and Hack Repairs
  • Uptime Monitoring for your website
  • Quarterly Report on Maintenance activities

* Some Premium Plugins may require a license renewal which, if required, will be charged separately.

We include 30 minutes T&M in your Excalibur Website Care Program so that we can roll-back your site to the most recent backup if we hit any problems during an update.

Protect your investment by taking out the Excalibur Website Care Program for ONLY $250 per quarter including GST (Just $2.74 per day)

Website Maintenance – Basic Training

If you have a reasonable level of technical skill and would prefer to take care of the maintenance yourself, we can provide you with basic website maintenance training which shows you how to perform updates and maintain your site, this is separate to the handover training included with your website.

Depending on your skill level, basic website maintenance training takes between 60-90 minutes and we charge a fixed fee of $265 including GST.

About Excalibur

We are your local IT professionals providing computer support and IT Consulting services across the Hornsby Shire and Sydney's Upper North Shore.

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Address

39 Alan Road, Berowra Heights, NSW 2082
02 9456 7932
Mon-Fri: 08:00 - 18.00

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