If you have just been scammed, then you are in the right place.
We know how distressing it can be, and we have helped many people pickup the pieces and secure their systems after a Scam. People often go into a bit of a tailspin after being scammed. However, it is not the time for panic. You need to act quickly to limit the damage.
BEFORE READING ANY FURTHER: If you have fallen victim to a Scam, you should notify your financial institution. They will usually place a hold on your account, and then ask you to have your computer cleaned by a professional. That is where we come in.
As your local IT Technicians, we provide a SCAM remediation service to assist those who have fallen victim of a remote support scam. We will clean-up and secure your systems, and provide you with advice on how to stay secure, minimise your risks, and move forward after the Scam.
Now, first things first, please do not feel embarrassed. Scammers are confidence tricksters. They are very good at what they do, even if what they do is very bad. They use social engineering to disarm you, to gain your trust – and they are indiscriminate. In short, they make a living our of other peoples misery.
Scam Remediation is not always straight forward. Often the perpetrators leave behind backdoors, enabling future access to your system, or install software that can capture your passwords / personal information.
We provide a professional, and compassionate, Scam Remediation service with a focus on: cleansing your computer, ensuring the backdoors and closed, and improving your IT Security.
Cleaning up after a Scam
Scam remediation, is not just about checking for viruses and malicious software. It is about:
- ensuring any backdoors into your systems are closed
- improving your digital security
- helping you to secure your online identities
- educating the victim to ensure they stay safe in the future
How to Avoid Scams
- Keep up to date on the latest scams: Subscribe to the ACCC ScamWatch
- Be on the lookout for Phishing emails and DO NOT click links in emails
- Setup 2FA where possible to protect your digital identities
- Unsolicited phone calls offering to fix your computer / internet are a scam. Just hang up!
- Check out our further reading below for further tips.