- Home Computer Support Services
Get The Help You Need From Your Local Computer Support Specialists
No matter what your problems Excalibur IT can help. We come to you and provide on site Computer Support and troubleshooting services, taking the fuss out of managing your home computer; and providing real-world solutions for all your Computer problems.
We deal with ALL Makes and ALL Models of Desktop PC, Laptop, and all-in-one computers. If you have Computer problems, Excalibur IT has the solutions.
Hornsby Computer Support
Excalibur IT are your Home PC Technicians. We provide onsite PC and computer support services for homes across the Hornsby Shire and Sydney's Upper North Shore in: Berowra, Hornsby, Asquith, Turramurra, Wahroonga, Pennant Hills, and surrounding suburbs. See our Service Area opposite for a complete list of onsite locations.
Computer Support and Troubleshooting Services
If your computer leaves you feeling frustrated or is just not running the way it used to, we will find the cause and fix it to ensure your computer delivers a more stable, productive, and enjoyable experience.
Common problems that we deal with:
- Slow Computer
- Virus or Malicious Software Infection
- Slow / Underperforming Wireless Network
- Internet Setup and NBN VOIP Setup
- Computer Repairs and Upgrades
- Computer Troubleshooting including: startup problems, error messages, black screen, crashes & stability issues etc.
- Insurance Report / Repair Quote
Other ways we can help include:
- Setup your new Computer
- Home Internet Security
- Configure a Backup for you (PC or MAC)
- Provide Basic 1-1 Computer Training
- Data Recovery (PC or MAC)
Remote Support Service
As a value-add for our existing domestic customers, Excalibur IT offers a secure remote support service.
With a working Internet Connection, most software-related issues can be resolved remotely. Just give us a call to arrange a time, then click on the Remote Support link at the top of the page to download the remote support app.
Remote support is charged on a time and materials basis at our Standard Business Rates. There is a minimum 30 minute charge for remote support, after which you just pay for the time working on your computer problem.